Happy with wait times.
Received enough time with their Doctor.
Asked enough questions of their Providers.
Had timely visits after hospital discharge.
The Stratford Family Health Team is committed to providing Quality Care to our patients. Quality health care is about delivering the best possible care and achieving the best possible outcomes for patients every time they interact with our team and use our services. The SFHT evaluates the “patient experience” through Patient Satisfaction Surveys. Click here to review comparative annual results from 2013-2014 and 2014-2015.
We've updated how you check-in when you arrive to see your family doctor or SFHT allied healthcare providers. There are 3 new self-check-in kiosks which will let us know you are there for your appointment. You will need to swipe your Healthcard as part of the process so be sure to bring it with you! The screen will prompt you through the check-in steps and once you are done you can take a seat in either the physician's waiting area to the left or the allied healthcare provider's lobby to the right. If you have questions, our team is there to help.
